Sort the queue before the mail.
Mail, parcels, banking and bill-pay counters — send each customer to the counter that handles their errand.
Sound familiar?
- ✗One snaking line for very different errands
- ✗Parcel pickups stuck behind long bill-pay visits
- ✗No view of counter load at peak hours
How FeelIntent helps postal services teams
Errand-based routing
Mail, parcels, postal banking and bill payments each to the right counter.
Appointments
Let customers book passport, KYC or bulk-mail slots in advance.
Operational intelligence
See peak hours and counter performance to staff smarter.
Also for